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Customer Survey Reviews


"Karen M Xavier DaCunha TOTALLY ROCKS!!
She has been such a blessing to me with her kind, caring and absolutely passionate way that she conducts herself. Karen is a one of a kind, truly a gem!! Karen knows exactly how to make a person feel like they are the most important person on the planet, even when you know darn well she totally has a full work load!! I can't express how much gratitude I have for this woman and how much of an impact she has had on not only my loan process, but on how I view people when I am totally out of my comfort zone!! Lastly, I just have to say this even though I am sure anyone who has personally come into contact with her can attest she is absolutely the best part of Harbor One!! Please tell her how wonderful she is and make her feel the same way she makes others feel DAILY!!"


Paolo and Catherine

The entire loan process was executed seamlessly. Everyone was professional, courteous and very responsive. I would highly recommend HarborOne to family and friends.



This was my first time ever dealing with a mortgage and had no clue what I was doing. Karen, held my hand every step of the way and helped put my mind at ease more than once. She turned a would have been nerve-wracking experience into a memorable milestone. Thank you!



Karen Xavier-DaCunha was an amazing loan officer. When I started my journey, I didn't know anything about buying a home. She took a lot of time to educate me about the entire process and she guided me every step of the way. I trusted her experience and expertise and I don't think I would have ended up with a home if it weren't for her. As a single mom with a one year old, I'm so happy to have a safe place for us to live. Thank you so much!



Thanks for your Help...Great Job HarborOne


Michael and Brittany

Karen was very thorough in explaining any questions we had throughout the loan process. She was funny, energetic and makes us feel like we are VIP’s at HarborOne. We loved her and still keep in contact. She will be the first call for any loan or banking needs!



Karen & Jenevie were amazing! Answering all of my questions and working with me through the entire process. Thank you again ladies!


Christopher and Diana

Karen Xavier-DaCunha was outstanding during the lengthy mortgage process. She is very knowledgeable and managed to hold the deal together. Without her we would not have had anything positive to say about our experience.


Sherri Ann

I had a wonderful experience with HarborOne. Karen DaCunha Xavier made the experience a pleasure from start to finish,and exceeded my expectations. Thank you Karen & Isabella and everyone committed to my success .



The whole team at HarborOne did a great job



Karen Xavier- DaCunha was amazing. She was very informative and explained everything ahead of time. She answered all my questions and advised me of items that were coming up and needed to be prepared for. I would highly recommend her and will definitely refer family and friends. I felt like I walked away from this experience with a new friend as well!


Christine and Vitor

Karen Xavier-DaCunha was so knowledgeable and helpful with everything. She made the process so much more relaxed! I can’t thank her enough!



Karen Xavier is an asset to your organization far beyond that which you could ever reward. I am truly grateful.

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